Utah Agency Databases in United States
Utah Agency Databases
People come to government websites to accomplish tasks. Tasks might be submitting a form, applying for a benefit, conducting a business transaction, or simply finding information to satisfy a particular need. For that reason, Utah is taking a services oriented approach to providing access to databases.
We’ve created a new index that looks across the breadth of services in the state, as well as federal and local government services available to Utah citizens and makes these services more easy to locate. It uses synonym matching so that if the user types in “Employment” it will direct her to services such as “Find a Job” and “Utah Job Match.”
A Services Oriented Architecture (SOA) connects the individual services so that UMD authentication, calendar data, maps, e-forms, RSS syndication, site searches, gadgets, and other components are shared.
Service categories fall under the four broad categories of Gov-to-Citizen, Gov-to-Business, Gov-to-gov, and Gov-to-employee. Sub-categories will be defined in conjunction with user testing and search word analysis.
We started with a spreadsheet of 650 such services. Now, about 850 services have been added to a mySQL databases accessible through an AJAX search. Try it out at http://www.utah.gov/.
This is a work in progress, but so far we’ve developed:
Citizen Online Services
- Financial Services
- Legal Services
Business Online Services
Government to Government Services
Our eGovernment Director, Dave Fletcher, has a Wiki where he is collecting links to databases and services via De.licio.us tagging such as:
- Local Online Services
- Federal Online Services