Management Advisory Board in the United States

The President’s Management Advisory Board (PMAB) is one of the White House Advisory Boards established to provide the President with independent information and advice from top experts in their fields. This Advisory Boards was currently active at the end of the Obama Administration.

This Board was formed to provide the President and agencies advice and recommendations on bringing insight from the private and non-profit sectors to Federal Government management and operations. Topics that the board will address include customer service, human capital, innovative technology, and procurement.

The President’s Management Advisory Board was established as a Federal Advisory Committee, subject to the provisions of the Federal Advisory Committee Act. The members of the PMAB were appointed by the President from among distinguished citizens outside the Government who have a proven record in leading large, complex, and innovative organizations in the private or non-profit sectors. They have top-level business experience in executive management and an abundance of functional expertise, which they will use to envision a more capable and efficient Federal Government that delivers high-caliber service to its constituents.

The President’s Management Advisory Board meets periodically to analyze key performance issues facing the Federal Government, drawing on leading practices from various sectors to promote innovative management solutions. The President’s Management Advisory Board provides recommendations and strategic direction directly to the President and agencies for their input and review.

Subcommittees

Subcommittees meet periodically throughout the year to develop information to help the full Board formulate their recommendations to the President and the President’s Management Council. All final subcommittee reports will be posted on the site.

PMAB has formed two subcommittees for 2014:

Transforming the Customer Service Model: This subcommittee worked to create data baseline (“as-is” benchmarks) to begin conversation regarding real estate shrinkage and embedded real estate goals into agency planning processes.

Customer Service: Driving Change at the Front Lines: This subcommittee is identifying key elements of establishing a customer-focused culture among the front-line workforce, including customer service metrics, award/incentive programs, and training techniques/tools.

Executive Order 13538

Executive Order in relation with Establishing the President’s Management Advisory Board (April 19, 2010):

“By the authority vested in me as President by the Constitution and the laws of the United States of America, it is hereby ordered as follows:

Section 1. Establishment. There is established within the General Services Administration (GSA) the President’s Management Advisory Board (PMAB).

Sec. 2. Mission. (a) The PMAB shall provide the President and the President’s Management Council (PMC) advice and recommendations on effective strategies for the implementation of best business practices on matters related to Federal Government management and operation, with a particular focus on productivity, the application of technology, and customer service.

(b) The functions of the PMAB shall be advisory only.

Sec. 3. Membership. (a) The PMAB shall consist of not more than 18 members, one of whom shall be the Deputy Director for Management of the Office of Management and Budget (DDM). The remaining 17 members shall be appointed by the President from among distinguished citizens from outside the Federal Government who are qualified on the basis of a proven record of sound judgment in leading or governing large, complex, or innovative private sector corporations or entities and a wealth of top-level business experience in the areas of executive management, audit and finance, human resources and compensation, customer service, streamlining operations, and technology. Each of these 17 members may serve as a representative of his or her industry, trade group, public interest group, or other organization or group. The composition of the PMAB shall reflect the views of diverse stakeholders.

(b) The DDM shall serve as Chair of the PMAB. The Chair shall convene and preside at meetings of the PMAB, determine its agenda, and direct its work.

(c) Members appointed by the President shall serve for a term of 2 years and shall be eligible for reappointment. Members may continue to serve after the expiration of their terms until the appointment of a successor.

Sec. 4. Administration. (a) The General Services Administration shall provide funding and administrative support for the PMAB to the extent permitted by law and within existing appropriations.

(b) All executive departments, agencies, and offices shall provide information and assistance to the PMAB as the Chair may request for purposes of carrying out the PMAB’s functions, to the extent permitted by law.

(c) The PMAB shall have a staff headed by an Executive Director, who shall be a full-time or permanent part-time Federal employee appointed by the Chair. The Executive Director shall serve as the Designated Federal Officer in accordance with the Federal Advisory Committee Act, as amended (5 U.S.C. App.) (FACA).

(d) Members of the PMAB shall serve without compensation, but shall be allowed travel expenses, including per diem in lieu of subsistence, as authorized by law for persons serving intermittently in Government service (5 U.S.C. 5701-5707), consistent with the availability of funds.

Sec. 5. Termination. The PMAB shall terminate 2 years after the date of this order unless extended by the President.”